Solutions that connect people, processes, and technology.
Moch.IT delivers a suite of workflow-driven solutions designed to improve visibility, speed, and operational maturity across your organisation. Each solution focuses on simplifying complex processes, reducing manual work, and creating predictable, scalable outcomes.
Introduction
Every organisation deals with fragmented processes, inconsistent workflows, and disconnected systems. Our solutions close these gaps by creating a unified, automated, and structured operating model.
Each solution is delivered using a process-first approach and supported by the capabilities of the ServiceNow platform.
Governance & Compliance
Strategic Execution
Security Operations
IT Service Delivery
IT Operations
Employee Services
Customer Service
Solutions
Below is a clean, modular overview of all seven solutions with short descriptions.
GRC — Governance, Risk & Compliance
Control risk and stay audit-ready. Identify risks, enforce controls, and automate compliance with a unified GRC model.
SPM — Strategic Portfolio Management
Turn strategy into execution. Prioritise initiatives, manage resources, and track outcomes with clarity.
SecOps — Security Operations
Respond faster to security threats. Coordinate incidents, vulnerabilities, and response workflows across teams.
ITSM — IT Service Management
Deliver consistent IT services. Standardise incidents, requests, problems, and changes with strong governance.
ITOM — IT Operations Management
Gain visibility and operational resilience. Discover assets, map dependencies, reduce alert noise, and prevent outages.
HRSD — HR Service Delivery
Improve employee experience. Centralise HR requests, automate lifecycle events, and simplify HR operations.
CSM — Customer Service Management
Deliver predictable customer service. Centralise case handling, automate routing, and improve SLA performance.
Why Organisations Choose Moch.IT
Process-First Design
Clear workflows before technology.
Consistent Delivery Model
Proven, repeatable implementations.
Enterprise Experience
Clients across Europe, UK, and USA.
Long-Term Partnership
Support beyond go-live and into optimisation.
In a free 45-minute consultation, we’ll audit your current environment, analyze your needs, and uncover ways to improve efficiency, save costs, and boost performance.
And here’s how it works:
We schedule a 45-minute consultation at your convenience.
We analyze your systems and review your current IT landscape.
You receive a clear audit and expert recommendations – completely free.