What is ServiceNow?

Find out how ServiceNow products can provide a service model that can assist users in identifying the root cause of difficulties they encounter as well as resolving issues via self-service.

What is ServiceNow?

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Any time, any place, any device. ServiceNow applications allow you to take the platform to the next level.

Whether you’re looking to work smarter, collaborate better, engage faster, or simplify your life with automation (or all of the above), we’ve got something for everyone. We bring you powerful, impactful applications from the ServiceNow store that we know can help your business run better.


Using the full power of ServiceNow

Moch.IT is a growing ServiceNow consultancy that helps enterprises to get more out of their ServiceNow deployment. We bring modern development and integration approaches to the platform, and develop solutions in close collaboration with our customers.

Faster ServiceNow Capabilities

Every packaged app has been built by ServiceNow, rigorously tested and approved. This ensures your ServiceNow project is delivered on time with high quality.

Eliminate frustrating procurement processes

The ServiceNow store simplifies the purchasing applications process. Streamline RFPs, procurement transactions and workflows so that you can get reliable products and services faster.

Ensure best practices & development standards

Our apps are built on the ServiceNow platform, so they can be customized to fit your organization. They’re flexible and scalable and can adapt as your business changes.

Gold Standards - Tried & Tested

Our applications are designed to work with each new ServiceNow release and are vigilantly tested against your instance. 

Simpler Sales Management


The challenge has always been to balance functionality with simplicity. Moch.IT provides a clean, intuitive interface while delivering the power and sophistication of enterprise CRM data. We’ve leveraged everything we’ve learned in sales to create a CRM tool that not only makes you faster at your job but reduces much of the ever-increasing admin responsibilities that come with it. Moch.IT is simple enough for any salesperson, yet powerful enough for management.

Frequently Asked Questions

What is the duration of implementation?

Implementing a complete solution can take several months, but early value can be achieved in as little as a couple of weeks. Moch.IT will work with your teams to define and measure success criteria throughout the implementation lifecycle to demonstrate the increased value at every stage.

Why choose Moch.IT?

At Moch.IT, we have a highly experienced team of consultants that have vast experience across the ServiceNow spectrum and work with industry-leading tools. Our clients reference us as transformational partners rather than a consultancy because we are defined by the way we impact our clients’ businesses – and they are more than willing to share their experiences

Do you offer post-implementation services?

Wherever you are on your ServiceNow journey, Moch.IT has a solution to support your workload and business needs. From CaaS days to managed services, we have teams in place to ensure you stay on track for successful delivery and maximize the return on your investment.

How long does a standard ServiceNow ITSM implementation usually take?
We understand that every implementation is unique and depends on a multitude of factors, including the size of the business and the business objectives – therefore there isn’t a “standard.” However you can typically expect an ITSM implementation to take around 3-4 months, which covers kick off through to early life support.
Why choose Moch.IT for our ServiceNow ITSM implementation?

We are a team of highly qualified, experienced consultants, who know exactly how to help you get the most from your implementation. Along with the experience we bring from 100+ ITSM projects, we also have a large number of ex-client-side IT Service Management experts – we have lived and breathed ITSM and know what good looks like.

Is there any support available following project go-live?

Of course! Moch.IT offers a range of support options, from CaaS (Consultancy as a Service) days through to Managed Services. We will be here to support you and your new platform on your ServiceNow journey, for as long as you may need.

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