HR Service Delivery
Crafting an employee-centric platform
with ServiceNow®
Transform your HR Service Delivery into an employee-centric platform with ServiceNow®! Gain a unified view of employee requests and data across your organization. Instantly track what your team is asking for, gather valuable feedback on their experiences, and access real-time analytics to continuously enhance your services. Empower your workforce with the insights they deserve and create a thriving workplace!
SPECIALIZED SOLUTIONS
Businesses need HR Service Delivery
In traditional organizations, HR spends 60% to 70% of its time on standard transactional tasks like contract management, offboarding, and employee releases. With Moch.IT’s HR onboarding solutions, you can shift that focus and reclaim valuable time. As HR expectations evolve, cloud-based technologies empower your team to streamline repetitive tasks using ServiceNow® HR Service Delivery (HRSD). These innovative solutions enhance your operations by improving work-life balance, expanding health and wellness services, developing engaging employee programs, and promoting diversity initiatives. Embrace the future of HR and unlock your team’s potential!
SPECIALIZED SOLUTIONS
Businesses Choose HR Service Delivery
As a trusted ServiceNow® Partner, Moch.IT enables businesses to choose HR Service Delivery (HRSD) for secure management of employee records throughout their lifecycle. By eliminating inefficient manual HR workflows, we help organizations streamline processes and enhance efficiency. ServiceNow® HRSD seamlessly integrates with essential HR systems like payroll, background screening, and talent management, giving employees a single access point to all HR services. Additionally, HRSD offers robust employee documentation management, ensuring easy control of access to sensitive information while keeping records up to date. This powerful platform not only boosts efficiency but also enhances self-service capabilities, empowering employees to take charge of their HR needs!
EMPOWER YOUR HR
Moch.IT's HRSD maximizes task completion
ServiceNow® HR Service Delivery (HRSD) empowers employees and HR professionals across the entire organization, and as a dedicated ServiceNow® Partner, Moch.IT makes this transition seamless. HRSD enables other departments, such as Finance, Security, and IT, to manage HR tasks effectively. Employees can easily submit HR requests, complete tasks, and access HR documents through the Employee Service Center. Leaders leverage HRSD to monitor organizational performance, strategize, and make informed decisions. Meanwhile, HR professionals utilize the HR agent workspace for efficient case management. With HRSD, nearly every employee can contribute to a more efficient and effective organizational culture, driving collaboration and success.
IMPROVE ACCESSIBILITY
Improving employee experience has never been this easy
Your employees want a workplace that is easy and enjoyable. With Moch.IT’s ServiceNow® HR Service Delivery (HRSD), you can manage the entire employee lifecycle—from hire to retire—on a single cloud platform. This solution provides a simple, engaging experience that adapts to your organization across HR, IT, Legal, Facilities, and Finance.
Our platform allows you to interact easily with your staff. You can track and resolve employee cases efficiently and offer self-service options. It also integrates smoothly with any third-party applications.
WHOLESOME HR SOLUTION
Understanding HRSD
Human Resources Service Delivery (HRSD) is how your HR department provides services and engages with employees. With Moch.IT’s expertise in ServiceNow® HRSD, you can enhance employee experiences by automating tasks and providing tools that deliver essential HR services. Our partnership ensures timely communication with employees, helping you meet their needs effectively.
Moch.IT leverages ServiceNow® HRSD applications to redefine HR services for your organization. Key features include case and knowledge management, enterprise onboarding, and transitions. Employee centers create multi-departmental portals, enabling your workforce to stay engaged and productive. With Moch.IT, you empower your team and streamline HR processes.
Flexible Pricing
HR Service Delivery ServiceNow Pricing
There are three levels of products in ServiceNow which are ‘standard, professional, and enterprise.’ The price of ServiceNow HR Service Delivery is dependent on the current relationship ServiceNow has with the volumes of licenses purchased. Thus, there is no basic answer to the pricing due to the diverse customer base. Hence, Moch.IT can help businesses find the right price and share an exceptional ball-mark for the project business case.
ENHANCE EFFICIENCY
Improve employee experiences
In an increasingly global market, it’s not just what you do – but how you do it. Make sure the experience your employees have with your brand is the experience you want them to have, by using the platform to provide them with a unified view of every aspect of their relationship with your organization. We can help you implement solutions that will enable this.
Revamp HR operations with streamlined case management, efficient self-service, and seamless integrations.
Unify HR system on a trusted platform for employee engagement driven by exceptional experiences.
Cloud platform enables easy access to company resources via web, mobile apps, and Virtual Agent.
Automate HR processes, empower employees to manage service requests, and optimize the employee experience.
Featured Questions
Frequently Ask Qustions.
Yes. HRSD is indeed a separate HR Module. HRSD is tailored to be completely fit for the provision of HR Service Delivery. It is imperative to understand that the application is not an addition or extension to other modules such as ITSM, rather, it is a unique product on its own with distinctive workflows, functionalities, and operations. In the meantime, Moch.IT ensures that HRSD completely benefits from the capabilities of the platform, and it is capable of combining with other modules of Moch.IT's Enterprise Service Management platform.
Yes, you can. HRSD’s Employee Centre portal supports finance and legal services, along with workplace and IT. This permits employees to no longer explore and discover back-end systems; however, they can instead go to a single place to access any facility they need.
Implementing a complete HRSD solution can take several months, but early value can be achieved in as little as a couple of weeks. MochIT will work with your teams to define and measure success criteria throughout the implementation lifecycle to demonstrate the increased value at every stage.
At MochIT, we have a highly experienced team of consultants that have vast experience across the HRSD spectrum and work with industry-leading tools. Our clients reference us as transformational partners rather than a consultancy because we are defined by the way we impact our clients’ businesses – and they are more than willing to share their experiences
Wherever you are on your Digital Transformation journey, MochIT has a solution to support your workload and business needs. From CaaS days to managed services, we have teams in place to ensure you stay on track for successful delivery and maximize the return on your investment.
Leading from the front on business transformation, our focus is helping clients align their technology with their business goals, and delivering the tools and processes needed to support your business outcome