What is ServiceNow?

Find out how ServiceNow products can provide a service model that can assist users in identifying the root cause of difficulties they encounter as well as resolving issues via self-service.

What is ServiceNow?

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Strategic Consultation

ServiceNow is a robust enterprise tool enabling organizations to transform their business operations. With industry specific suites, it provides precise and relevant solutions that are built to adapt and scale with your business ambitions.

We provide enterprise software related to ServiceNow service management, workflow automation, process automation and more. Whether you’re new to the platform or looking to restructure an existing instance, our services experts will examine your unique goals and needs in detail. And when services are up and running, you can leverage our Expertise On Demand for ongoing support.

Business Growth

Strategies that allow your business to flourish

Our industry-leading specialists will listen to your needs and come up with a plan that works. We’ll learn what you’re trying to achieve, then recommend the best service for your business – one that helps it evolve and become more productive.

We realize that every company needs a solution tailored to their unique business processes and goals. From implementation planning to software integration to online training, we’ll create a plan that works for every aspect of your business.

Learn how your organization can maximize value from your investment

We strongly believe that the business context should drive the implementation, not the platform. Our consultants are therefore at their best in multidisciplinary teams where we can support our clients in determining what to implement and how. Our team takes pride in delivering high-quality solutions that drive value for our clients.

Process Mapping

We work with customers in high-complexity and high-compliance environments to create effective end-to-end processes within the ServiceNow platform. We understand that every company is unique, so we collaborate with you to understand your specific challenges. If a standard configuration will do, we’ll use it; otherwise, we’ll create a solution that is tailored for your needs.


ServiceNow accelerates enterprise digitalization. We help formulate for you a custom-tailored plan for today’s agile, mission-critical requirements.

Road Map

Our consultants will analyze your current infrastructure, network, and platform and compare it to best practices and also provide you with a customized roadmap that starts with an assessment of your processes and systems including a pricing estimate.

Results Driven

Your Business. Your Targets. We help you achieve.your goals.

How Moch.IT aligns your business goals with
strategic consultation

Delivering solutions to give you enhanced visibility, powerful reporting and analytics capabilities, and a modernized user experience.

Step 1

Gathering Business Requirements

We believe that success is defined by the customer. That’s why we make sure to fully understand your business before implementation. We ensure that we are a seamless extension of your team and get to know everything about your company, from your processes and systems to the areas you feel need improvement.

Step 2

Bespoke Advisory & Strategic Consultation

Our ServiceNow teams are skilled in delivering the platform’s services and later shaping them to taste. We provide guidance and direction on how to implement it using best practices, what to consider during implementation, and planning your implementation roadmap.

Step 3


Our team can deliver a full range of consultative and implementation services, that means we’ll guide you through the stages of your transformation programme. We will sit with you to understand your business objectives, how we can help and then manage the entire process from end to end. Meeting each milestone and deadline on time.

Frequently Asked Questions

Why do I need a strategic consultation for ServiceNow implementation?

Strategic Consultation is extremely important as stakeholders and sponsors need to know the full picture as they are committing time, budget, and resource to ensuring that their organization’s project is strategically aligned.

Why Moch.IT for Strategic Consultation?

We are a diverse team who have first-hand experience of what it takes to run a digital transformation program – most importantly designs, implementations, rollout and adoption. We know the different methodologies involved and we are passionate about what we do.

Moch.IT helps you optimize your operational efficiencies

Moch.IT provides the power to access and optimize the usage of the ServiceNow platform 

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