OVERVIEW
What is ServiceNow?

Find out how ServiceNow Products are the foundation of the modern service model, which includes self-services and wordflow automation to allow users to be productive and focus on what they do best.

WHAT IS SERVICENOW?
IT Service Management

ServiceNow ITSM Service Management tracks a range of measures and best practices to help you find ways to deliver better IT services. With real-time dashboards, support for mobile devices, and comparison reports, you can track your service delivery performance and improve as you go. In turn, this will help you better engage with your stakeholders.

IT Operations Management

ServiceNow ITOM is an integrated platform that spans the enterprise and connects all your teams, processes, tasks, and transactions in one place. This makes everything easier to find and creates a single system of record where you can trace information back to its origin.

Customer Service Management

ServiceNow CSM helps to deliver a consistent, quality experience that customers will love. With CSM and Moch.IT, you can stay in control of every aspect of your customer’s interaction with your brand.

IT Asset Management

With ServiceNow IT Asset Management, you can track assets in your physical and virtual environments. True visibility of hardware and software assets throughout their life-cycle can help you manage costs, reduce risks and plan for the future.

IT Business Management

With ServiceNow ITBM, measure the results of your IT delivery against business priorities. Capture, analyse and visualize IT performance data to understand how your projects, resources and expenses are helping achieve strategic objectives.

HR Service Delivery

ServiceNow HR Service Delivery (HRSD) is here to help. It provides your employees with a single point of service for all HR processes, from the moment you hire them, to the day they retire. This means increased employee satisfaction, productivity, and retention—so your team can focus on what matters most.

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