Quickly and securely
to your ServiceNow
integration.
Saves time.
Fast, on-time implementation to focus on your core business.
Investment guarantee.
Minimize costs through short project lead times and fixed prices.
Pole position for your company.
Optimized processes for better customer service and fast implementation.
ServiceNow experience
Successfully completed
Customer satisfaction
Solutions for your success
Official partner of
How Moch.IT works.
ServiceNow implementation
On-schedule implementation of ServiceNow for more efficient and automated business processes.
Strategy consulting & development
Customized strategies for an optimal integration of ServiceNow into your business processes.
Implementation roadmap
A clear implementation roadmap that enables you to introduce ServiceNow efficiently.
Integrations & interfaces
Smooth connection through Integration Hub, REST API and SOAP for maximum compatibility.
Customizations & UX optimization
User-friendly customizations and optimizations for an intuitive ServiceNow experience for your employees.
IT operation & maintenance
Clean operation and continuous maintenance of ServiceNow for stable and efficient use.
Your advantages.
Case studies
Optimization of IT operations with ServiceNow ITOM
A leading financial services company in Germany was faced with the challenge of standardizing and optimizing its IT operations. Fragmented processes and a lack of transparency led to inefficiencies and compliance risks.
Improving customer service with ServiceNow CSM
Our client, a leading multinational technology company, faced the challenge of managing fragmented service channels and high case volumes. With a modern solution and strategic advice, we were able to transform their customer service operations.
Optimization of asset management for a global market leader in manufacturing
A leading manufacturing company in Germany faced the challenge of efficiently managing its complex IT asset portfolio. Without a standardized system, manual processes led to inefficiencies and compliance risks.
Enhanced security operations for a leading healthcare provider
A large healthcare provider in Germany faced the challenge of strengthening its cyber security in the face of increasing digital threats. Delayed responses to incidents and isolated security operations led to potential risks.
In 5 steps to the perfect ServiceNow solution.
1. initial consultation & needs analysis
We take the time to understand your requirements and goals. Together we analyze how your solution can be created individually for you.
2. strategic planning
Based on the analysis, you receive a tailor-made solution for optimizing your processes - efficient, sustainable and future-proof.
3. realization & implementation
Our experts at Moch.IT integrate the ServiceNow® solutions seamlessly into your IT environment. You receive them on time, reliably and without restrictions.
4. monitoring & performance analysis
After implementation, you will receive an overview of your new systems, analyze their performance and ensure that everything is running optimally.
5. optimization & maintenance
We provide you with long-term support, adapt processes to new requirements in your company and ensure sustainable success for your company.
Solutions for your success.
At Moch.IT, we are more than just an IT service provider – we are your strategic partner. Our team of experienced experts supports your company with customized consulting solutions, practical training and future-proof developments.
With in-depth expertise in the ITIL framework and a clear focus on ServiceNow implementations, we ensure smooth processes and sustainable increases in efficiency. We focus on speed, reliability and innovation. We
Certified IT.
We are fully certified in project management, agile methods and IT service management. With PRINCE2, PSPO II, PSM II, ITIL Expert and ITIL 4 Managing Professional Transition, we have in-depth specialist knowledge for efficient IT transformation. As a ServiceNow Certified Technical Architect, we have in-depth expertise in architecture, implementation and integration – for customized solutions at the highest level.
FAQ
+ As a small company, is Moch.IT in a position to handle large and complex projects?
Yes, we have already successfully implemented numerous projects in ITSM, ITOM and GRC for companies of various sizes. Thanks to our agile structure and experienced experts, we can react flexibly to requirements and deliver customized solutions. We are also an official ServiceNow partner, which means that we have direct access to best practices, resources and the latest developments in the platform.
A key advantage of our way of working is our “1 face to the customer” approach: our customers always have a German contact person who supports both the coordination and the technical development of the projects. This ensures that there are no communication problems and that all requirements are implemented efficiently. In addition, we use our network of nearshore developers to provide additional capacity if required.
+ What experience does Moch.IT have with ServiceNow projects?
As an official ServiceNow partner, we have in-depth expertise in the areas of ITSM, ITOM, GRC and CSM-Pro. Our team consists of experienced ServiceNow experts, including senior consultants, project managers and architects. We support companies not only with the implementation, but also with the strategic optimization of their ServiceNow platform.
Our customers benefit from our “1 face to the customer” principle: a dedicated German contact person ensures that all project requirements are clearly understood and precisely implemented. This guarantees direct, transparent and efficient communication. We also work with international developers in order to remain scalable, even with short-term requirements.
+ Is Moch.IT a reliable long-term partner or is there a risk that the company will cease to exist?
Moch.IT GmbH pursues a sustainable growth strategy and is financially sound. Our partnership with ServiceNow and our focus on strategic development secure our long-term market position. We continuously invest in the expansion of our team and our services in order to remain a reliable partner for our customers in the long term.
An important factor in our stability is our focus on direct and personal support: every customer has a dedicated German contact person who accompanies the project from start to finish. This close customer relationship ensures long-term partnerships and a high level of customer satisfaction.
+ How does Moch.IT differ from large consulting firms?
As a specialized ServiceNow partner, we offer certified solutions with direct access to new platform developments. While large consulting firms often offer standardized solutions, we focus on personal, flexible and efficient support. Our customers benefit from direct communication with experts, faster decision-making processes and customized solutions that are precisely tailored to their needs.
With our “1 face to the customer” approach, we avoid typical problems of large consulting firms, such as changing contact persons or long decision-making processes. With us, customers have a fixed German contact person who is involved in the project both professionally and technically. This ensures that we speak a common language with our customers, which speeds up implementation. In addition, our services are often more cost-efficient as we have fewer overhead structures.
+ What happens when my project grows and more resources are needed? Can Moch.IT scale?
Yes, Moch.IT is designed to grow flexibly with our customers’ requirements. As an official ServiceNow partner, we have access to a broad network of experts and resources to quickly provide additional capacity.
Thanks to our “1 face to the customer” principle, communication remains simple and efficient for our customers: a fixed German contact person ensures consistent support, regardless of the size of the project. At the same time, we work together with experienced developers and nearshore teams to implement even large projects efficiently. This model allows us to scale flexibly without sacrificing quality and speed.
+ How is working with Moch.IT worthwhile for my company?
Working with Moch.IT brings you clear economic and strategic advantages:
- Efficiency & cost savings
As an official ServiceNow partner, we offer customized solutions that are precisely tailored to your requirements – without unnecessary additional costs or standardized packages that often do not fit perfectly. Our agile way of working and our direct access to best practices ensure fast and cost-efficient implementation.
- Personal contact – “1 face to the customer”
With us, you always have a German contact person who will accompany your project from start to finish. This saves you time, avoids misunderstandings and you benefit from a direct line to our experts.
- Flexibility & scalability
Is your company growing? No problem! Thanks to our network of experienced developers and nearshore teams, we can react quickly to changing requirements. At the same time, project coordination remains uncomplicated for you thanks to our fixed contact person.
- Access to innovative technologies
As a ServiceNow partner, we have direct access to new developments, updates and best practices. Your company benefits from state-of-the-art technologies and solutions that are optimally tailored to your business processes.
- Long-term partnership & stability
We focus on sustainable customer relationships and continuously develop our services. Our solid market position and strategic growth strategy ensure that you work with a reliable long-term partner.
Conclusion:
Moch.IT not only offers you competent ServiceNow consulting, but also an individual, scalable and cost-efficient approach – with personal support and a high degree of flexibility. The result? Maximum efficiency and sustainable added value for your company.
+ Why is it an advantage that Moch.IT is an owner-managed company?
Moch.IT is an owner-managed company that stands for reliability, entrepreneurial thinking and personal responsibility. Our customers benefit from direct decision-making processes, individual support and a strong long-term focus.
✅ Quick decisions & high flexibility
Thanks to the direct management of the company, decisions can be made quickly and projects can be implemented without lengthy coordination processes. This enables rapid adaptation to new requirements and efficient implementation of your projects.
✅ Personal responsibility & long-term partnership
Owner management means that we are fully committed to every project. Our customers’ success is our success – which is why we place great value on sustainable, trusting relationships and customized solutions that create real added value.
✅ Direct communication without detours
Our customers have fixed contact persons who provide individual support for projects. We rely on clear, direct communication and are always available for queries or strategic adjustments.
✅ Focus on entrepreneurial thinking & customer benefit
As an owner-managed company, we understand entrepreneurial challenges and opportunities at first hand. Our aim is to develop solutions that are not only technically excellent, but also economically viable and sustainable.
✅ Long-term stability & continuous further development
Moch.IT grows with its customers. We make targeted investments in the further development of our team and our services in order to offer innovative and future-proof solutions in the long term.
Conclusion:
The owner-managed structure of Moch.IT ensures partnership-based cooperation, quick decisions and customized solutions that ensure the long-term success of our customers.
Do you have any questions or need support? We will be happy to help you and find solutions together to save your company time and resources by optimizing your IT processes.
And so it goes on.
We will schedule a meeting at your preferred time.
We analyze your requirements together.
You will receive a customized solution immediately.