Moch.IT
ServiceNow

Overview

What is ServiceNow?

Find out how ServiceNow products can provide a service model that can assist users in identifying the root cause of difficulties they encounter as well as resolving issues via self-service.

What is ServiceNow?

IT Service Management

ServiceNow ITSM will become the centre of a complete business ecosystem that collates all of your IT-related service processes and procedures into one single dashboard. With the power of the tool, you can start tracking service delivery performance effectively.

IT Operations Management

Giving you a clear breakdown of your costs, enabling you to save money where possible, and hold stakeholders and suppliers to account when needed.

Customer Service Management

Streamline your customer service teams by empowering them with the data they need to keep your customers happy and your business booming. With Unifii and ServiceNow’s Customer Service Management (CSM), you can make smarter decisions at every stage.

IT Asset Management

Visibility of your hardware and software assets throughout their lifecycle should be a priority for your business, no matter the size. ServiceNow ITAM can give you true visibility of all your assets from a single source.

HR Service Delivery

ServiceNow HR Service Delivery (HRSD) helps your employees become more satisfied, more productive and feel valued within your business.

IT Business Management

Utilise ServiceNow ITBM to analyse the performance of every aspect of your IT systems. Total visibility gives you the tools you need to measure outcomes against your goals.

Our Services

Overview

Service Overview

Discover how ServiceNow products can help your organization to deliver the instant self-service access users need, the automation required for a cloud operating model, and the intelligence needed for predictive service management.

Service Overview

Strategic Consultation

We bring unparalleled technology and process expertise to our clients' business enablement initiatives. Our consultative practice develops the framework necessary to successfully provide solutions to businesses.

Implementation Services

When it comes to taking a structured, systematic approach to ServiceNow implementation, our experts understand what is needed for accelerated adoption and long-term success.

ServiceNow Applications

The ServiceNow Application Store provides a set of business-specific apps. Applications can be deployed quickly, then configured and extended in-house using the powerful features of our platform.

Platform Management Services

Unlock your true ServiceNow value! MochIT's Platform Management Service will help you to get most out of the heavy investment in ServiceNow. With MochIT Platform Management Service, you can scale the commitment of your ServiceNow instance as needed.

Portal Design Service

Create a Portal for your employees to access information in a single location. Your Workforce can learn, order supplies, track time off, and request vacation time.

Insights & Resources

Insights & Resources

Insights & Resources

Moch.IT exists to help users of ServiceNow navigate the ever-changing IT landscape. We do this by providing valuable content, insights, resources, and tips for ServiceNow.

Insights & Resources

Blogs

Full of helpful tips, tricks, and strategies, our blog posts can help whether you’re planning a ServiceNow implementation or just looking for free advice.

News

Moch.IT is your go-to resource for ServiceNow. From updates on what we're up to, to interesting reads about our clients experiences using ServiceNow, there is always something new here for you.

Events

Our virtual and in-person events and meetings are sure to provide you with invaluable information about the latest developments in technology.

Press Releases

Our press releases are a great way to stay on top of what's happening in the world of Moch.IT. Search our recent press releases to see what we're up to. You can learn more about us this way too!

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Capabilities and Offerings

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Re-defining Customer Journey

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Hyperautomation Brochure

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ITSM Brochure

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Capabilities on Platforms

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Capabilities and Offerings

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Send download link to:

Re-defining Customer Journey

DOWNLOAD

Send download link to:

Hyperautomation Brochure

DOWNLOAD

Send download link to:

ITSM Brochure

DOWNLOAD

Send download link to:

Capabilities on Platforms

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Envision success with Moch.IT by exploring the ServiceNow platform

Leading from the front on business transformation, our focus is helping clients align their technology with their business goals, and delivering the tools and processes needed to support your business outcomes.

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