ServiceNow

Overview

What is ServiceNow?

Find out how ServiceNow products can provide a service model that can assist users in identifying the root cause of difficulties they encounter as well as resolving issues via self-service.

What is ServiceNow?

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Real-time, accurate and effortless way to track your software, hardware and cloud licenses

A powerful, yet easy-to-use, ServiceNow IT asset management system that lets you streamline the processes by which you can track and license their software, hardware, and cloud assets.

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FULL CONTROL

Gain visibility of your entire IT Portfolio

ServiceNow Asset Management can help you view, catalog and report on your business’s hardware and software assets throughout their lifecycle. Whether you’re purchasing a new accessory, need to track devices in the field or you’re retiring an old piece of equipment, ServiceNow Asset Management provides the visibility and control you need to optimize the usage and management of your business’s assets.

ServiceNow Asset Management helps you save time and money by consolidating data from multiple tools for the following:

Hardware asset management: Discover your physical and virtual hardware assets in your data centers, cloud services and offices. 

Software asset management: Discover, track and manage licenses for all major commercial software vendors. SAM allows IT managers greater visibility into which software is being used, whether a license exists, and if employees might be using a tool they shouldn’t.

Tracking cloud licenses: Manage which cloud services your users are accessing and the associated costs.  Through the software license compliance solution, you can track usage of on-premises software, software as a service (SaaS) licenses, and public cloud resources.



RESOURCE OPTIMIZATION

Track, manage and secure your IT assets

Whether you’re tracking the cost and use of IT assets, reducing physical asset costs, or analyzing configuration management database (CMDB) data, you can gain insight and reduce risk with ITAM. Monitoring your physical and digital assets is critical for improving performance and productivity for your business.

IT asset management (ITAM) enables you to understand the hardware and software that are connected to your network. With ITAM, you can identify unused or underused hardware and software, track purchase, usage, spending, and retirement of assets, maintain software license compliance, generate reports on hardware and software inventories by location or department.

ITAM gives you unparalleled insight into the lifecycle of your IT assets and helps you effectively control costs to optimize value.

Optimize Asset Investments

You can lower costs and increase efficiency by managing IT assets across the enterprise.

Risk Reduction

Discover where all your assets are, what state they are in, and their relationships to each other. You can use this information to accurately plan for and manage purchases, evaluate risks from shadow IT usage, and reduce costs.



Enhance Visibility

Keep track of the assets you need to get the job done. Have you ever wondered whether you have too many, or not enough? Keeping track of what you own and how it is being used is crucial for lifecycle management.

Manage Spending

Avoid needless spending and maintain a complete picture of the lifecycle of their assets. Built to automate the full lifecycle of your assets, it lets you manage procurement, allocation, maintenance, upgrade plans, and retirement processes into a single system.

Frequently Asked Questions

What is the duration of implementation?

Implementing a complete ITAM solution can take several months, but early value can be achieved in as little as a couple of weeks. MochIT will work with your teams to define and measure success criteria throughout the implementation lifecycle to demonstrate increased value at every stage.

Why choose Moch.IT ?

At Moch.IT, we have a highly experienced team of consultants that have vast experience across the ITAM spectrum and work with industry-leading tools. Our clients reference us as transformational partners rather than a consultancy because we are defined by the way we impact our clients’ businesses – and they are more than willing to share their experiences.

Do you offer post-implementation services?

Wherever you are on your ServiceNow journey, MochIT has a solution to support your workload and business needs. From CaaS days to managed services, we have teams in place to ensure you stay on track for successful delivery and maximize the return on your investment.

Are there any dependencies?

ITAM (SAM Pro) requires IT Operations Management (ITOM) in place first to perform software discovery – part of CMDB health evaluation.