The age we live in belongs to cloud computing, and there is enough room in the cloud to store everything. Many technologies and tools are available on cloud platforms, and the majority of them are vital in the IT business. In this article, we’ll be discussing one such software firm that provides such services.
Servicenow Administrator Salary by Country in 2022
ServiceNow Administrator Salary in USA in 2022
What is ServiceNow?
Servicenow is a Santa Clara, California-based American software firm that creates a cloud computing platform to assist businesses in managing digital processes for business operations. The firm specializes in IT services management (ITSM), IT operations management (ITOM), and IT business management (ITBM), and its applications and plugins enable users to manage projects, teams, and customer interactions.
Servicenow is simple to integrate with other technologies. Users, for example, may do VMware AirWatch activities directly from the interface. Servicenow also has an app marketplace with third-party tool options.
What Do They Offer?
Servicenow solutions provide a service model based on what can assist customers find the underlying cause of issues they face and correct them with self-service. Tasks, activities, and processes from Servicenow products are separated by cloud services under the service model. They are all handled as part of a full controlled workflow that includes features like real-time communication, cooperation, and resource sharing. Servicenow provides service management software to businesses such as healthcare, finance, manufacturing, telecommunications, and education.
Servicenow’s cloud services comprise a range of solutions that enable individuals and businesses to function utilizing serverless computing. Security, Customer Service, IT, HR, and Company Apps are the five most popular business types that use cloud offerings.
How To Become A ServiceNow Administrator
A high school graduate or GED certificate and several years of expertise in database administration or working on a help desk are required to become a ServiceNow administrator. Many organizations prefer people with higher qualifications, such as a bachelor’s or associate’s degree in computer technology or a similar profession. You must have outstanding verbal and writing communication skills, as well as the ability to convert technical concepts into simple language. Technical understanding of Servicenow components is also required.
What Do ServiceNow Administrators Do?
A ServiceNow administrator has an essential job as they are required to handle different service requests that consumers make to businesses. Customers can use ServiceNow to submit requests for incidents, issues, adjustments, and other services. Customers’ requests must be tracked and resolved by Servicenow admin. As the position is critical, he must have certain specialized skills and expertise.
A ServiceNow administrator’s job description comprises designing, developing, building, and customizing applications as well as providing assistance to software end-users. They manage the software’s processes, install new systems or add-ons, assist with problem resolution, and test systems for efficiency. Servicenow administrators also collaborate closely with other IT professionals to ensure that productivity is implemented consistently throughout a network. With this position comes a lot of responsibility hence a Servicenow administrator’s salary is set accordingly.
Such individuals may also choose to give the Servicenow administration certification exam which confirms that a candidate possesses the relevant skills and expertise to handle the setup, installation, and maintenance of the platform.
What is a ServiceNow Administrator Salary?
Once you’ve secured the position as a Servicenow administrator the first thing that would pop in your mind is how much would you earn? A ServiceNow administrator’s salary varies according to their position. However, in the United States, the average Servicenow administrator pay is $110,000 per year or $56.41 per hour. A junior ServiceNow administrator’s salary would start at $70,000 per year while a senior Servicenow administrator can earn up to $135,000 per year.